Federal Square Motel and Suites Traveler Review

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Mediocre 4.0/10 4 reviews
Madison Blvd., Madison, AL 35758
Hotel Class: 1 Stars
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Hotel Review

5.0/10
Okay
member icon Wireless internet never worked
Posted May 08, 07 by no_internet_man, 1 reviews 
36 year old with a moderate budget, traveling for business

When I required extended stay accommodations in Huntsville the Federal Square Inn sounded like just the ticket. A phone call confirmed that they had wireless high speed access, so it seemed perfect.

The accommodations were great, but the wireless quit working one week after I arrived. I inquired politely 3 times over the next two and a half weeks, and finally when I confronted the desk staff about the situation they were rude, unaccommodating, and completely unsympathetic. Basically I was told to use the "data port", which is simply dial-up access. Aside from being long distance to reach my home ISP, it is, obviously incredibly slow compared to broadband. When I pointed this out, I was rebutted with, "Well, I'm perfectly happy with it!"

If you need reliable internet access, I would not consider the Federal Square Inn.

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