Having read some negative reviews after I booked the hotel, I approached my stay with trepidation. What I found was a pleasant lobby, plain-but-pleasant room with kitchen, and friendly, helpful service. So much for trusting Internet kvetches.
Listen, some of the previous slams are thoroughly unfounded. This is a hotel designed for longer-term (usually business) visitors, and a few minutes of research would have informed folks like Acbadura and Not.Satisfied that there is, in fact, no room service and only weekly maid service, and that if you want your towels replaced, you have to go to the front desk and ask for new ones. That's not an unpleasant secret - it's right there on the hotel's Website. While lotion and shampoo are not automatically in the room, a booklet tells you that the front desk will provide those gratis, as well as toothbrushes, razors, and the like. I had no problem getting toothpaste when I ran out.
My room, at least, was well-kept and clean. There might not have been a coffee table, but there was a kitchen table, and instead of plastic drinking glasses, there were glass ones. No, there was no ice bucket, but there was a full-sized refrigerator with ice trays. The bathroom sink had a fairly spacious counter top. As the hotel is set up for guests cooking their own meals, "continental breakfast" was not advertised as being included - a "deluxe coffee bar" was. This included a few types of coffee, lots of bagels and cream cheese, and apples - not elaborate, but an adequate morning snack.
It's not a fabulous place, no, but if I could do it in good conscience, I'd overrate my stay just to balance out the unfair criticisms of other posters.