Extended StayAmerica Red Bank Hotel - Page 1

The price of the stay was misquoted compared to our quote from the reservation and the staff refused to do anything, only take care of other customers while they left us standing there like idiots. The staff was no help whatsoever. The room was stingy, half of the lamps do not work, the towels are dirty with stains, and the bathtub was gross with human hair everywhere from previous travelers. The air has a heavy stench, like something died between the walls. The sheets have stains too. The fire alarm went off at midnight during our first night, it was a prank, the hotel has no security whatsoever.

It was a very pleasant stay. The service and facilities exceeded expectations, and the staff was very friendly and efficient.

This hotel made me feel comfortable: The staff greeted warmly upon arrival, and quickly sought to get help when questions arose.

The only thing I disliked was that I had to wait over an hour after check-in time to get my room.

Every time I walked into the bathroom, it smelled like cigarettes. But other than that, the stay was not problematic.