Extended StayAmerica Jacksonville Hotel

Their customer service was great, but the room left something to be desired.

The carpet was filthy, there were stains on the wall, and the bed was cheap and uncomfortable. I only stayed one night, and that was enough

The very comfortable room was like staying in an apartment. It had all the amenities of being at home. Even pots and pans and silverware were included.

This hotel made me feel pampered: I enjoyed the attitude of the staff.

I really enjoyed my stay at Extended Stay America. Every thing was very clean and easy to access. It is in a very good location, close to downtown and the river walk area. It was very easy to get to.

This hotel made me feel important: The staff was very attentive and made sure I got the help I needed finding my way around the area.

This Extended Stay America was the first time I ever stayed at this chain of hotels and I was very satisfied. Everything was clean and in good working condition. The front desk personnel were very courteous and knowledgeable about the area and printed out directions of where I needed to go. I highly recommend this hotel and if I have another opportunity to visit this area, I'll stay at this hotel again.

This hotel made me feel important: Upon check-in and check out, I was treated as if I were the only guest there. They gave me their undivided attention and spoke to my son as an equal, even though he was eleven.