Extended StayAmerica Hillsboro Hotel - Page 1

We checked in, and found that the room was not cleaned; hair in the bed, soap scum and hair in the tub, etc. They let us switch rooms, only to find that room wasn't any better. We switched rooms a third time. The third room had urine and hair all over the toilet from a previous guest, and hair in the bed. We called for room service to clean it up, only to find that there was no room service on duty. The desk clerk told us that she would bring up cleaning supplies, and we (yes, we, the guests!) Could clean up the previous guests mess! This was supposed to be a nice getaway weekend, but it turned out to be a nightmare. It would have been cleaner to camp out on the street. Don't waste your money on this hotel.

It’s an excellent place. The desk staff was pleasant and very helpful. I would stay there again. The rooms were clean and very well maintained. This was much better than some of the other hotels in Oregon.

This hotel made me feel practical: I liked the sensible layout and good value for the money spent.

The hotel has a new owner. It has degraded from previous ownership in most all categories.

Some appliances did not work and many light bulbs were out. The guests next door had a very loud fight and scared us. The exit doors to the stairs on each floor slammed loudly every time a guest left. Many left for work early in the morning and it kept waking us up. We asked for a room with two double beds at reservation time, but when we checked in they only had a king-sized bed because some guests had not checked out. The staff was friendly and did try to respond to our complaints. I was comfortable enough here and would go back.