Extended StayAmerica Amherst Hotel - Page 1

The lighting could have been better, brighter and in a better position in the room.

This hotel made me feel relaxed: The colors were soothing. The bed was comfortable, the pillows were soft.

Stayed there for a business trip on August 6, 2007. Found the rooms were filthy!! The shower was not cleaned, the carpet & bathroom floor, food stains behind kitchen walls, on top of the vent over stove & under was all built up stains, grease & dust. Around the sink & stove rims, were built up black mess. There were cobwebs all over ceiling/walls. The vents had never been cleaned, nor the thermostat on the wall, had caked greasy mess on top. The shower curtain was disgusting, & the worst, was the hinges on the toilet had not been cleaned in a VERY long time, as it was stained beyond belief!! It was beautiful outside, but even the stairway was 2 inches of dust!!! They had better get rid of the manager or supervisor at the hotel, because they are not doing their job, along with the maids.

The hotel had a good location, comfortable rooms but it did not have decaf coffee.

This hotel made me feel welcome: The desk clerk was enthusiastic and he handled the room problem very quickly and well.