Exel Inn St Paul Motel - Page 1

Okay, so this isn't a 5-star hotel, so I had low expectations. My room was clean, but the bathroom of my friend's room was unsanitary. The toilet hadn't been cleaned from the last occupant. (To be blunt: there was excrement on the commode.) It was cleaned after she complained, but frankly, I would have at least asked for a new room.

My room was okay; clean enough anyway. Bed was quite uncomfortable. Phone to front desk didn't work. There was no coffee at the supposedly free breakfast and even at 7:30 am, whatever was offered, such as donuts, was gone.

Some sort of courtesy should have been extended my friend as a result of the unsanitary bathroom. However, the front desk was unwilling to do anything about the bill, claiming there was no manager on duty over the weekend...the time we were there. In fact, the front desk help almost lost her composure over the situation. (No manager???????)

In short.....you get what you pay for.

The location is fine and the price is great. I liked the wireless computer access.

This hotel made me feel welcome: The reservation process was very fast and easy. They made sure I got the best deal they could offer.

Loud and uncomfortable! This place scared me when I pulled in and I should have kept going. There was a party in the parking lot that must have moved in the room next to mine... repeated calls to front desk went unanswered. When I checked out there were two squad cars blocking the exit. I latter found out (after moving the rest of my stay to the Holiday Inn) that the place is know for drug dealing and prostitution. I'm not sure where these other reviews stayed but it was not at the same hotel as me. Furniture and carpet looked worn and the AC struggled to keep the room below 80 degrees!

It was a very clean hotel with a friendly staff. The rooms were very large and comfortable. A pillow menu was offered as well. The meeting space was very spacious and well appointed. It was a very nice hotel.

This hotel made me feel content: The spaciousness of the room and particularly the bathroom gave me a sense of comfort and serenity. Also the amenities were also just so that I felt like I was home.

I like the price of Excel Inn hotels compared to other options.