We reserved a room not facing the water, not realizing it was facing a very busy and noisy freeway. When we went down to ask about switching to the quiet side, they had a room, but charged us another $25 for the move (when we made the initial reservation online it was only a $10 difference). The room was a bit run down, the breakfast was not special (despite the waffles), and we had to wait a long time for the van shuttle service to pick us up from the airport. They did take us to the BART station several times and that was helpful. It is in an industrial part of town. There is a good restaurant within walking distance called Quinn's Lighthouse.