Wow! I was worried when I booked knowing parts of Oakland aren't that great. And the exterior of the hotel was not that appealing. However, once I entered the lobby, my opinion changed and when I opened the door to my room, I was very pleased. We had a jacuzzi tub, separate shower, separate room for the toilet; two Q-sized beds, sofa, 32-in TV, refrig; and a view of the water with a small patio. The room looked clean and was clean. Staff were very accommodating and helped with transportation to and from the airport both for dropping off the rental car the night before our flight and again the day of our flight. I would definitely stay here again.