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Executive Inn and Suites Morgan Hill

3 Stars
 
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16505 Condit Road   [edit info]
Morgan Hill, CA 95037, United States +1 408 778 0404 www.executiveinn.com - see rates
Check-in time: 3:00a    Check-out time: 11:00a
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The Executive Inn Suites-Morgan Hill is a 30 room luxury motel. Most units are Junior Suites with Jacuzzis..color/cable TV..VCR..free... more »
 
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average guest rating 2.7 out of 5

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One of the Best Places – Posted Sep 10, 2009
by chaonelson  (1 reviews)
 
         
Excellent

This is one of the Best Places to Stay. The Staff takes good care. The Rooms Have everything and are Kept Clean. Plus the Rates are Good. R. H. Sept. 8, 2009

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1 out of 1 people found this review helpful
RIPPED OFF – Posted Apr 21, 2009
by momanddad88  (1 reviews)
   
         
Horrible
42 year old with a luxury budget, traveling for business

(1)When we tried to get into our room the card keys did not work so we were given a real key (2)The television remote control did not work. (3)The dead bolt on the inside of the room was broken off. (4)A man opened our door and walked in when I w

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Good selection of TV channels – Posted May 23, 2008
   
         
Excellent

Good selection of TV channels.Construction work on hotel starts early in the morning.“The rooms at the front are renovated and quite nice. The rooms in the back are old, worn, and generally disappointing...

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We were at soccer tournament and we – Posted Jan 23, 2008
   
         
Good

We were at soccer tournament and we could walk to field. Our room on the 2nd floor overlooked the fields.Someone was using the Jacuzzi next to my room at 10:30 at night. It was very noisy, and we could not sleep until it was turned off hours later...

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Comfort and friendliness.Bait and – Posted Oct 29, 2007
   
         
Mediocre

Comfort and friendliness.Bait and switch wanted more money for spa room.“NA...

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2 out of 2 people found this review helpful
Stay Away – Posted Aug 29, 2007
by NickyBudda  (1 reviews)
   
         
Horrible
40 year old male with a luxury budget, traveling for leisure

I have stayed in hotels that were not particularly clean, like this one, and a bit decrepit, like this one, but I have never stayed in a hotel where the manager was disgusted to have guests stay their. I actually apologized to him for thinking that my patronage would be welcomed. He was extremely rude. Our request for an hour late check out was denied because the maid needed to get in the room -- the hotel was not full and it was a Sunday. I've never had a request for a late check out denied. To make matters worse, 30 minutes before check out, I was accosted by the staff demanding to know when I would get out. There were two towels for four people. When I went to the lobby to ask for two more, the manager continued a several minute conversation with a staff member, before angrily asking me what I needed. He grunted to the helper that she should go get me two pool towels. The coffee supplies were not replaced. The bathroom door was falling off. THERE WAS MOLD IN THE SHOWER!!! There were hairs stuck to the wall in the bathroom. The BEDS were hard as a rock. The bedspreads stained. The old shower rod apparently had fallen off and a new one put it in, but there were open holes in the wall. There was paint on the light fixtures, but not on parts of the wall. I suppose I might be angry too if I had to work in this wreck. There are other options very close. Check them out. You don't need to be treated like trash at any hotel.

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I like that the room had a big bed and – Posted Aug 20, 2007
   
         
Horrible

I like that the room had a big bed and it was comfortable.The new renovations where overly sensationalized. There were corners cut everywhere and it looked sloppy. Outside was sloppy as well.“Upon my reserving this hotel room I was expecting to be...

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Close to Gilroy.The key got – Posted Jul 11, 2007
   
         
Horrible

Close to Gilroy.The key got demagnetized & they reset it without asking for any ID.“Not clean, not safe for female travelers, rude, expected me to be unconvinced because of their reservation mistake...

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Priced right, liked the in-room Jacuzzi – Posted Jun 29, 2007
   
         
Good

Priced right, liked the in-room Jacuzzi easy to find.Hair in vent in Jacuzzi, I actually cleaned it myself.“Pretty nice, good price, grounds neat. Other than the small stuff, the hair in tub and the mattress pad not being on the bed we had too fight ...

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1 out of 1 people found this review helpful
The manager is exceptionally rude – Posted Jun 18, 2007
by Never-to-return  (1 reviews)
   
         
Horrible
48 year old female with a luxury budget, traveling for leisure

When trying to discuss an issue with the manager, right away he started yelling at my guests and I, telling us the he is in control of everything and that he didnt want to hear what we wanted to discuss with him. I am a technical consultant that teaches "managing the customer experience" to companies throughout the west coast region, and I highly recommend that this persons manager send him to one of my courses or an alike course before the place looses any more business due to his lack of expertise and mannerism. Myself and the companies that I represent will never stay at this hotel again. The manager's attitude is highly unexceptable, especially to folks with standards.

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