The elevator button in the lobby was cracked and I cut my finger. I was there in October and the same button was broken. Two months and there was no fixed lobby button! Several light bulbs in my room were burnt out and although I told them, they didn't fix them. They didn't make the room up one day. My non-smoking room had ashtrays in the dresser and reeked of smoke but they had no more non-smoking rooms left. My ten-dollar extra view room had a third floor view of the tram to Luxor every ten minutes. The restaurant, Sir Galahads, changed the vegetable that they have served for fifteen years and didn't tell me. I was expecting creamed spinach and got hot bell peppers on top of my prime rib. It tasted horrible. If I had been told, I would have said to keep them. I have stayed there on and off for fifteen years and I am definitely off for now on.