We had booked our room days in advance to staying in Las Vegas and confirmed 2 double beds in our room. When we arrived, we found that all rooms with double beds were booked. The manager immediately gave us a free upgrade!...and it wasn't just a little one! It was a room with a King bed, a living room, kitchen with fridge and stove, and another bedroom with two double beds! Everything was completely CLEAN! No noise! And VERY comfortable! Staff was extremely friendly. I travel a lot and this manager was the most accommodating I have ever run into. Thank you help making our exhausting trip relaxing! With this kind of service, we will definitely come back!