OK, so I don't sound unreasonable, I will say the staff was friendly. That's the good news. The bad news is the hotel is falling apart! The bed was shaped like a bananna so we kept trying to stay out of the center but couldnt. Woke up with bad neck and back aches. Our drawers wouldn't open. the door stop was laying in the middle of the bathroom floor. a thick layer of dust on the night stand bottom shelf. Not enough pillows. Oh, and the deal breaker......sewer smell coming in the room from the vents!