Embassy Suites Temecula - Page 1

I stayed here in Aug 07, my room was nice and clean, the bed was comfortable, Breakfast was great, the Happy Hour was lame, the free beer was bud lite.. others were $5 a bottle..

My only complaint really was, if you had someone heavy heeled walking around in the room above you, you heard every step!

But I didn't spend much time in my room.

Previous stay was good. This stay was poor. Bad location next to meeting rooms. Desk did not inform us of potential for noise/parties close by. Noisy cooling/heating unit. Great Breakfast. Great Bartender. Poor Appetizers. Restaurant rarely open and very empty. Great waiter. Willing to run food to/from the bar. Restaurant looks to be an afterthought. Don't know why it's there, except for the Breakfast. Desk staff not fully informed of services, especially hours of Restaurant operation and not very friendly.

The hotel has a central location for my business travel. I appreciate the consistent breakfast quality. The happy hour food has no variety.

Don't be fooled by traveler reviews; I'm talking about those type people that just don't know what to look for, and, for example, describe a restaurant and never mention the "quality" of the steak or what ever it is they had but the "size".

Anyway, on to my review of the worst Embassy Suite in CA. The minute I opened the door to the room a wave of disappointment hit me. Older style, modest furnishings. The major item though was the noise from the air conditioner. At first, their clerk said he'd send the engineer. I simply asked for another room. The second was just like the first, energy saving air condition unit that was very noisy. Finally, I told the clerk that I'm leaving and asked him, point blank, how many people complained? He then told me that it would be best to complain to corporate headquarters.

That only then they may consider ripping all of these units out and replacing them, if enough people complained. This hotel definitely hasn't been refurbished, it needs to be though.

The hotel was as expected.