The check in staff was not exactly the friendliest. I asked about Internet and was told there was a $9.95/day charge, which in this day and age is unheard of. The young latino girl working the desk thought she was going to cut me off by interrupting me as I spoke, had to give her a sharp stare to let her know I though that was extremely rude. I asked for directions to a street nearby and they didn't have a clue, could not even look up a map for this. The "manager's reception" at 5:30pm is absolutely pathetic. Popcorn, chips, nasty "nacho" cheese sauce, sodas. The beer and booze was free but the servers would throw a bunch of dollar bills over the bar, which I thought was absolutely tacky for a hotel like Embassy Suites. The room quality was good, the room service was good, which was the only high point. The hotel restaurant is full of cigarette smoke, smells more like an ashtray than a restaurant, as the tables were too close to the bar where smoking was allowed. Clearly this hotel is more interested in catering to the transient local tourists with kids than the business traveler. This is definitely not the place I will stay in unless I have no other choice.