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Embassy Suites Nashville - South/Cool Springs

3 Stars
 
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820 Crescent Centre Drive   [edit info]
Franklin, TN 37067, United States +1-615-515-5151 embassysuites.hilton.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Cent... more »
 
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average guest rating 3.4 out of 5

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Sort by:   newest   best   worst 1-10 of 45 reviews

Rude Staff – Posted Oct 13, 2008
by BizyGal  (1 reviews)
   
         
Horrible
traveling for business

Most rude and arrogant staff I have ever had the displeasure to meet. Manager was the worst!

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We stayed here for two nights. Upon – Posted Dec 09, 2007
 
         
Excellent

We stayed here for two nights. Upon arrival at first they had trouble locating our reservation but finally located it. The lobby and convention area are both very nice. The lobby has a nine story atrium with glass elavators. There is also a...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Jun 20, 2007
   
         
Excellent
42 year old female with a luxury budget, traveling for business

I am very likely to return to the Embassy Suites Nashville - South/Cool Springs.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 14, 2007
   
         
Good
69 year old male with a moderate budget, traveling for leisure

I am very likely to return to the Embassy Suites Nashville - South/Cool Springs.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Apr 19, 2007
   
         
Good
30 year old female with an economy budget, traveling for leisure

I am very likely to return to the Embassy Suites Nashville - South/Cool Springs.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Room was not clean and smelled! Hotel – Posted Nov 08, 2007
   
         
Mediocre

Room was not clean and smelled! Hotel filled with young kids. Our next door guests were very loud. I've stayed in many ebassy suites and this one is a disappointment. I had come to believe that you get what you pay for when it comes to ebassy...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Feb 20, 2007
   
         
Good
52 year old female with a luxury budget, traveling for business

It was fabulous. It had a nice happy hour and breakfast for a very reasonable price.

I am very likely to return to the Embassy Suites Nashville - South/Cool Springs.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Incompetent, Rude Staff – Posted Jul 30, 2007
by mused
   
         
Horrible

While I agree with a previous reviewer that the hotel is lovely in appearance, I am sad to say I cannot agree that the staff was friendly. My new husband and I recently checked in for an overnight stay to recoup from the wedding craziness. We were ...

read full hotel review on Citysearch

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Elegant Accomodations – Posted Apr 27, 2007
by _ftbritish_
 
         
Excellent

pros: Clean, Beautiful, FriendlyBeautiful hotel, highly reccomended for meetings, receptions, etc. The staff event planner was fantastic, communicative, and efficient. The lounge bartender was the nicest barman I've ever met. Like he was happy to be ...

read full hotel review on Citysearch

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Hotel Review – – Posted Nov 30, 2006
   
         
Good
68 year old male with a moderate budget, traveling for leisure

It’s a good location. It has a nice restaurant with lots of sport-oriented TVs. I suggest you reserve ASAP as local businesses have lots of people staying here.

I am very likely to return to the Embassy Suites Nashville - South/Cool Springs.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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