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Embassy Suites Des Moines - On the River

4 Stars
 
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101 East Locust Street   [edit info]
Des Moines, IA 50309, United States +1 515 244 1700 embassysuites.hilton.com - see rates
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Embassy Suites Des Moines - On the River is the premiere all-suite hotel in the downtown Des Moines area, and the closest hotel to the Io... more »
 
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average guest rating 3.6 out of 5

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Sort by:   newest   best   worst 21-30 of 97 reviews

Hotel Review – – Posted Nov 28, 2006
   
         
Excellent
42 year old male with a luxury budget, traveling for leisure

We liked everything about this hotel. They have an excellent staff and are very friendly.

This place itself is modern. This place has it all for downtown Des Moines.

I am very likely to return to the Embassy Suites Des Moines - On the River.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Hotel Review – – Posted Aug 11, 2006
   
         
Good
49 year old male with a luxury budget, traveling for business

The hotel stay was as expected, very good.

I am very likely to return to the Embassy Suites Des Moines - On the River.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Sep 21, 2006
   
         
Mediocre
43 year old female with a moderate budget, traveling for leisure

They could not locate my car and they were not apologetic about it at all. They were simply rude and for the price I would most definitely expect much better service. Therefore I shall not be back!

I am not likely to return to the Embassy Suites Des Moines - On the River.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Great customer service – Posted Oct 31, 2006
by bwaybaby01  (2 reviews)
   
         
Good
27 year old female with a luxury budget, traveling for business

I arrived at this hotel with a group of 25, but due to another group not checking out on-time, there were only seven rooms available. After about an hour, we finally had everyone in a room or shuttle to a nearby hotel. The manager wrote us a note of apology and I couldn't have asked for better service throughout our week in town. The staff definitely took what could have been an awful week and made it very positive.

The hotel was incredibly close to the theatre we were performing at, but on a whole, there was not much to do in Des Moines.

An added bonus was the free happy hour hosted downstairs. I was never able to attend due to my work schedule, but members in my group definitely appreciated it.

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Hotel Review – – Posted Jan 22, 2006
   
         
Okay
by a traveler from Southside, FL
53 year old male with a luxury budget, traveling for leisure

The front desk staff was very accommodating.

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I loved the location it was beautiful – Posted Oct 03, 2006
 
         
Excellent

I loved the location it was beautiful by the river.The bathroom was a little small.“The Embassy Suites in Des Moines is a beautiful place to stay. The area is a safe place to take the kids and walk to the sites. The Capital building is only 5 or 6...

read full hotel review on MYTravelGuide

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Hotel Review – – Posted Jun 08, 2006
   
         
Okay
by a traveler from Cedar Rapids, IA
19 year old male with a luxury budget, traveling for leisure

We had plenty of pillows so the beds felt amazing. The waterfall in the middle of the hotel also helped me feel relaxed.

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Hotel Review – – Posted Jun 27, 2006
   
         
Good
by a traveler from Cedar Rapids, IA
75 year old male with a luxury budget, traveling for leisure

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Rooms have seen better days, but at – Posted Sep 06, 2006
   
         
Mediocre

Rooms have seen better days, but at least they're pretty clean. Food is awful and service is lacking. Could be a good deal for families on a budget in need of larger rooms, but won't ever be my first choice.

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Mar 12, 2006
   
         
Good
by a traveler from Des Moines, IA
39 year old female with a moderate budget, traveling for leisure

The staff was very knowledgeable and helpful. It's nice to stay in a place where everyone is in a good mood.

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