Embassy Suites Chicago Lakefront - Page 1

Stayed here in June of 2008. Upgraded room to one with a view of the lake. Got there and basically if you look at the bottom of the window to the right, you see a tiny bit of the lake through other buildings. Went down and said - no way - give me the lesser price and another room with no "view." They gave me a discount and the room next to the one I had. No toilet paper, no soap. I went down again and they promised they'd fix. Came back 2 hours later, still no TP or soap. Not enough towels and the people at the front desk could not stop making up excuses. They had major attitude as well. Sure, it's a great location, but there are plenty of hotels downtown Chicago. It's not worth it for the price.

This hotel was very nice for the price. Location is good. Staff was attentive. I would definitely return to this hotel.

Convenient to Michigan Ave and Navy pier. Elevators are fast and fun. Wonderful breakfast included in our great rate. We loved it.