Embassy Suites Charlotte

While working in my suite, the housekeeping staff asked to service my room. I was busy, but decided to take a break and stretch my legs. I noticed that the housekeeper removed and carried the coffee mugs and glasswear from the bar area into the bathroom. She placed them on the bathroom counter, began to scrub the tub, wipe the toilet, then proceeded to wash out the glasswear, coffee mugs, and coffee pot, all with the same sponge! UGH! Lesson learned, either bring your own coffee mug, or request to have wrapped paper and plastic cups brought to your room!

The hotel is DIVINE!

The waterfalls, foliage, pool, breakfast, suites, & lobby area were GREAT!

Staff was nice & attentive, not to mention the "happy hr"

I was in town for the Panthers/Atlanta game..

One day we left & went shopping to return to some articles being removed and a semi-cleaned bar area...needless to say what was missing!

They took my HYPNOTIQ and food from THE CHEESECAKE FACTORY!!!!

That made me mad...mgt has handled the matter..but just be aware that some of their staff may have questionable tendencies...

I loved this hotel. The public areas were nice. The room was clean, odor free and a nice size. Family friendly hotel. Staff was pleasant and helpful. Great breakfast. I would definitely stay there again.

The staff was very accommodating when my father wanted to change rooms.

This hotel made me feel content: I really enjoy the happy hour, the breakfast and the jungle like scenery.

The room carpet needed a cleaning.