Embassy Suites Boston at Logan Airport

Very nice, light-filled hotel right near the airport. Convenient to Boston sightseeing and kid-friendly activities for kids, also great for business travelers or convention-goers needing a place to sleep that has a few extra amenities. Outdoor pool, fitness center, conference/meeting rooms and shuttle services available. Wifi throughout the hotel for $9.95 a day, charged directly to registered guest's room. No airport noise, very quiet.

I love breackfast time serving omelet chosing by me, but I hate to see football all day at morning.

I love by bed with a lot of so soft pillow that make me feel at home but, I don´t like very much the dinner options.

Shuttle service were suitable and confortable.

Even the hotel are located inside airport zone it is absolutely quiet, silent.

I was allowed to check in very early in the morning ... so that much is good. However, for the remainder of our visit, we found the front desk staff to be somewhat standoffish, and not particularly interested in helping the customer.

The complimentary Embassy breakfast was only fair ... with the bacon so soggy as to be inedible on the second morning.

The afternoon cocktail hour only includes non-alcoholic beverages in styrofoam cups.

However, on the brighter side, we found that the shuttle drivers were pleasant, and willing to help. One steered us to an outstanding pizza place just three blocks from the hotel in a very residential neighborhood.

They were pleasant when taking us to and from the T station as well. The T station is quite close ... walking distance really, but not recommended at night.

Front desk personnel knew nothing about the Boston area and could not help with public transportation and did not know where Brandeiss located and did not bother to help

No concierage

Air conditioning did not work

2 lamps broken

Asked for nonsmoking and put in a "non smoking room" on a smoking floor-could smell smoke

Dining area overwhelmed, dirty silverware, out of juice.