We paid extra for a larger suite, and we expected a pull-out couch that was usable. The bed bowed in the middle and it was awful! If you are planning to actually sleep on this, check it out before you accept the room!
We had a great dinner at the grill, but they tacked on almost 20% service charge, and this was not delivered room service. The internet service advertised was not free. There was no VCR/DVD player for the TV, and the shower spit the water from high up, at least it was hot. I will shop around the next time for different hotel.