Hey, we had problems here too about 6 months ago. We complained and the manager just about threw us out. They seem to think they are wonderful and anyone that doesn' agree is expected to shut up or leave. Truly bizarre. Everything in these other reviews is true. Really nice lobby and this covered center court area looks impressive. Nothing else about this place is. Service is marginal to poor, rooms are smaller than most, a lot of amenities but the quality and usefulness is low. Trying to be a fancy budget hotel which doesn't work so now their prices are a little high and except for the expensive outside areas -- the rooms and service don't match up with that. I would rather pay for a plain standard lobby and have a nice room. What use is a fancy fish pond when the only closet is only 18 inches wide and the bathroom is smaller than my 1/2 bath at home! But don't tell the manager or he'll freak out on you. That's probably what happened in the pictures -- they probably complained there wasn't enough butter on their toast so the manager called 911. lol