I’ve stayed here several times in the past year. The consistency is really awful. Sometimes they manage to meet and exceed expectations. Everything from ordering a $250 bottle of champagne from room service and not having it show up, to ordering a drink at the pool (which is always cold, I think they refrigerate the pool water somehow) and having it take over an hour to arrive. On other stays the service has been outstanding. My advice is don’t stay here if there’s a large event in town, such as the Air Races or Hot August Nights. This resort doesn’t seem to staff itself very well if it’s full or near full. If it’s mid week and nothing’s going on, it’s a good value and the service can be outstanding.