El Tovar Hotel Hotel - Page 1

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Okay 5.0/10 12 reviews
Grand Canyon Natl Park, Grand Canyon, AZ 86023
Hotel Class: 3 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
78 rooms, 3 floors , Built 103 years ago (1905), Renovated 17 years ago (1991)
Check In: 04:00PM, Check Out: 11:00AM
 
Amenities
Concierge service, Cable or satellite TV, ATM/Bank, Babysitting or child care, Room service, Refrigerator, Smoke alarms, Non-smoking room, Gift shop, Parking (free), Common areas wheelchair accessible 
Room Amenities
Cable or satellite TV, Refrigerator, Non-smoking room 
Type of Property
Hotel 
Recently Reported Price
 
Official Phone Number
928-638-2631 
Official Website
El Tovar Hotel  

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5.0/10
Okay
member icon Step up bathroom
Posted Jul 02, 08 by TripTiger, 1 reviews 
45 year old female with a luxury budget, traveling for leisure

I have not stayed yet, looking for a place to stay and reviewing the comments. In June 2006, somebody already posted about the step-up bathroom. 2 years later, a couple stays and the husband breaks bone. I plan to bring my eldery mother and based on the comments from 2006 and 2008, I will look other places. I appreciate those reviews. Thanks,

1.0/10
Stay Away
member icon Scared off!!
Posted Jun 25, 08 by Texasracing, 1 reviews 
49 year old female with a moderate budget, traveling for leisure

Wow, I logged on to consider booking my vacation here, but after reading the last review about the poor man who broke his leg and he and his wife were treated like dirt---I DON'T THINK i'LL BE STAYING HERE!!

1.0/10
Stay Away
member icon Stay here at your own risk
Posted Mar 03, 08 by TLMLN, 1 reviews 
33 year old female with a moderate budget, traveling for leisure

My husband broke his ankle the first night of our stay here stepping out of the elevated bathroom. I understand that accidents happen, however, the hotel staff/management never once approached him to see if he was okay or if they could make him more comfortable. They treated us as if we weren't even there. We were in the middle of an unexpected snowstorm that prevented him from going to the hospital immediately, so he sat in the room for 13 hours with a broken ankle. The front desk didn't even want to give the EMT extras pillows to prop up his leg. The hotel staff suggested that we go to the clinic that was on the site, so we (painfully) loaded him the car and drove to the clinic to find that it was closed for the day. After we came back, the front desk staff once again suggested that he go to the clinic. I informed them that it was closed. The last straw was the morning that we were checking out. My husband was in severe pain and I went to the hostess at the dining room to ask if he could be seated for breakfast. I knew it was a few minutes before the dining room opened, but he was having a lot of trouble getting up and down, so I wanted to see if they would mind seating him while we waited for the dining room to open. The hostess didn't even look at me or ask me any questions; she simply turned the clock on the desk to face me. I asked her what that was supposed to mean and she said "it's not 6:30." Needless to say, I was infuriated. I went to the front desk and told the manager what happened. She said that she would set up a table, but she also felt the need to tell me that it wasn't 6:30. It was 6:25. If you do stay here, be sure not to inconvenience the staff. The food was highly overpriced and wasn't great. The hotel itself is lovely (excluding the staff), but they also raised the price for the room after we made the reservation (they only guarantee the price for your first night) and the second night cost over $80 more than when the reservation was made.

10.0/10
Perfect
member icon We return there every year!
Posted Dec 30, 07 by TravelerLynne, 1 reviews 
51 year old female with a moderate budget, traveling for leisure

We love El Tovar, its ambiance, history, and location. Each year we try another suite during our winter holiday. This year, we stayed in the Solarium Suite, which was beautiful, with a huge wrap around balcony, facing the train station. The living room of the suite is spacious yet cozy. We are fortunate to have booked the Fred Harvey Suite for next year, so we are enjoying trying all the unique suites, with balconies. It is definitely expensive, but it makes your visit at the Canyon so special.

The staff at El Tovar is friendly, helpful, and courteous, including the dining room staff. We highly recommend El Tovar.

6.0/10
Good
member icon Magnificant View!
Posted Nov 14, 07 by bzrover44, 2 reviews 
56 year old male with a moderate budget, traveling for leisure

You just can't beat the magnificent view from the El Tovar location. As far as the experience at the hotel, the lobby is constantly crowded with spectators from everywhere who come off the train from Williams. The view of the Grand Canyon from this location more than makes up for this inconvenience. At night, Elk come to visit and are there in the morning. They are very people friendly and don't seem at all to mind the cameras.

I am somewhat likely to return to the El Tovar Hotel.
I would definitely recommend it to friends.
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