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El Cortez Hotel & Casino

2 Stars
 
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600 E. Fremont Street   [edit info]
Las Vegas, NV 89101, United States +1 800 634 6703 www.elcortezhotelcasino.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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Located in the heart of glittering Downtown Las Vegas and the Fremont Street Experience gambling mall, the El Cortez is a true Las Vegas... more »
 
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average guest rating 3.6 out of 5

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Sort by:   newest   best   worst 1-10 of 139 reviews

Great Value – Posted Oct 30, 2009
by conniereding  (1 reviews)
 
         
Excellent
female with an economy budget, traveling for leisure

I stayed 7 nights in one of the vintage rooms and I do not smoke. It was great and large. You would never know it was a smoking room, no oder at all. Had a hang-over one day, no one bothered me. When I did get up (after 5 PM) to get something to eat in coffee shop, came back to my room after only 1/2 hour, my room was spotless. I did not even know the maid knew I left! Will stay here again!!!!!

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5 out of 5 people found this review helpful
Customer service is Horrible – Posted Oct 17, 2009
by member180231  (1 reviews)
   
         
Horrible
female with an economy budget, traveling for leisure

The front desk clerks were rude and so unprofessional. They over booked the night I was checking in. So, instead of being given the room I had pre booked I was told the only room available was a downgrade to the vintage rooms. Yuck. They are tiny, smelly and defiantly not the quality of room that I booked online a week in advance. They treated me as if I was an inconvenience to them and the general manager did nothing to rectify this situation when I made him aware of how rude his staff was. It was a total waste of time to even let him know. Infact it only made the front desk clerks treat me even worse. (dirty looks, refusing to help me specifically, deny me a receipt.)

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There were a group of morons trying to – Posted Mar 06, 2009
 
         
Excellent

There were a group of morons trying to check in ahead of me that acted like they had ever been checked into a motel before. So the clerk finally moved me ahead of them and upgraded my room at no extra charge. The room was clean and nice with a...

read full hotel review on IgoUgo.com

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Reserved one of the vintage rooms – Posted Mar 03, 2009
 
         
Excellent

Reserved one of the vintage rooms accessible from the stairway. It was a smoking room and there was a slight stale smoke odor, but nothing bad. Super clean and nicely decorated. Not a large room or bathroom, but very adequate. The cafe was very...

read full hotel review on IgoUgo.com

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We stayed on two occasions - May 2008 – Posted Dec 29, 2008
 
         
Excellent

We stayed on two occasions - May 2008 & August 2008. Both times, we were treated like royalty. One of the best features is the cleanliness of the casino. It doesn't have that "casino smell" that so many do, of recycled cigarette smoke and...

read full hotel review on IgoUgo.com

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Old Vegas baby – Posted Dec 04, 2008
by idram7
   
         
Good

pros: The Price Was RightIt?s Classic old Vegas hotel that is still privately owned. It has lost of history and used to be own by Buggy Segal in the early 1940?s. I asked for a smoking room and all the smoking rooms are conceded the ?vintage...

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El Cortez was great i give it a 9 out – Posted Nov 01, 2008
 
         
Excellent

El Cortez was great i give it a 9 out of 10 only because there was no in room coffee pot

other than that everything was great very nice place to stay, and will do so next time in

vegas, but please put a coffee pot in the room.

read full hotel review on IgoUgo.com

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This is more or less what you think of – Posted Sep 27, 2008
   
         
Okay

This is more or less what you think of with downtown, older hotels. Pretty nice, but eclipsed by its more nicely renovated neighbors. The registration is a single step from slot machines. Steakhouse, buffet and coffee shop. Modestly priced rooms...

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3 out of 3 people found this review helpful
Good bargain – Posted Sep 18, 2008
   
         
Good

I liked the single deck blackjack but some locals were pushy about having me do the game-slowing sidebet. Room was large and clean. Comps were pretty generous. Food in cafe was very tasty. Dealers not good at English. Great valet with free...

read full hotel review on Yahoo! Travel

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Friendly and helpful staff. Make you – Posted Sep 09, 2008
   
         
Excellent

Friendly and helpful staff. Make you feel welcome. Excellent quality, low prices. Superb customer appreciation. Travelers tend to return again and again. I know because I've been doing it for the last 20 years.

read full hotel review on MYTravelGuide

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