Econo Lodge West Haven Motel - Page 2

The staff was very congenial, rooms were clean and also the lobby is very impressive. overall the stay was very comfortable

My advice is to ask for a room in the back of the building to be away from the noise of I-95. The staff is very friendly and eager to help. The continental breakfast is excellent! Non smoking rooms are available. There are few luxuries, but if all you need is a clean comfortable place to sleep, this is a great choice.

This hotel made me feel important: The staff treated us as if we were the only guests. They gave us a welcome kit containing snacks and bottled water and they provided a second kit on request. They answered questions with infinite patience.

The room was dirty, there were stains on the linens and a burn stain on carpet. The door did not lock once. I disliked the unfriendly looking lobby.

The hotel is not in a nice area of the town. I was scared when I walked in and the hotel staff was behind glass. I felt unsafe walking around the dimly lit property. The room was ok, I could tell the bathroom had been renovated, but air blew onto the bed all night.

The room had a smoky smell to it. A maintenance worker wanted to paint the bathroom while I was in the room. The steps were not in good condition. But it was cheap so that was what you get.