We just got back from our stay (11-14th). We booked through the hotel chain website but our reservation was not in their system. The staff did not hesitate to give us exactly what we had requested. We had a room inside the pool area. Being mid-week, it was not crowded. The hotel was very clean and the staff was friendly. The indoor heated pool actually had a nice temperature unlike some other places where the water is very cool. The rooms are slightly smaller than some other hotels but we were not there to hang out in the room all day. There was plenty of closet space, a nice refrigerator and a microwave. The beds were comfortable and the water pressure in the shower was perfect. The continental breakfast had a small variety of things, which was a great way to eat light so that we could enjoy some of the local flavor at lunch. The lobby has a fireplace, some seating, a bookcase with a television and books. In addition, they have coffee and hot water available. While our little one took a nap, I spent some time there having coffee and reading one of the older history books on the shelves. We visit at least once a year and I will definitely stay there again.