Econo Lodge Northlake Hotel - Page 1

Moldy smell in the hallway. Air conditioning did not work. Many channels in foreign languages, not enough in English. One ice machine for the whole motel. Bed not comfortable.

Cheap rates. Noisy and smelly!hair on bathroom floor. Management was extremely rude & refused to reverse add'l charge made to my c.c. after I was quoted the price 4x over the phone (BY MORE THAN ONE PERSON). Driver of "free airport shuttle" ripped us off an extra $10. Pillow that was accidentally left (and called to say so) was stolen by the hotel.

HORRIBLE- RUN THE OTHER WAY FROM THIS 1. what a rip off! this motel does not have a pool as advertised. and my room smelled moldy.

I had a bad experience in econo lodge hotel. I was checked in at 10am, then I checked out at 7am the following day. Obviously, I didn't acccumulate my 24hour stay in that hotel, but to my surprised they charged 2 days on my creditcard. I called the manager but he was hesistant to understand and he seems did not know who was incharge on the front desk that hour. It's ridiculous, i think the owner should try to check on his men for the hotel's image to earn the integrity.

The front desk staff had no clue what they were doing. They had me booked into two rooms at once and swiped my card so many times I had to check with my visa company to make sure I had not been multi-charged.

The night was a warm and the air conditioning did not work. We went to the front desk to report the fault and was told the air conditioning was off in all the rooms. The woman on the desk told me to "open a window" if I was hot. My room was on the ground floor and being a woman alone in an unfamiliar city, being told to "open the window" was not acceptable.

Aside from that, the bathroom was filthy with someone else's pubic hairs in the tub. There were dust bunnies on the floor and the springs to the bed were shot. I complained the next day to the day staff, woman just shrugged her shoulders and turned away. The staff doesn’t care about the customer. That is not the way a motel should be run!