Econo Lodge Colorado Springs Motel - Page 1

We first arrived to find the parking lot to be only 18 parking spots with over 30 rooms. We were told to park on the MAIN road out front the hotel but they were not liable if anything happened to our vehicle. After realizing our reasonable needs were not going to be accomodated we asked to cancel our reservation and were denied even though they could not accomodate our needs. I asked to speak to a manager and was told he would have to call me because he was not on the property. I NEVER received a phone call which i feel is simply RUDE since we were paying to stay at his establishment he could have done the common courtesy of call a guest. We then arrived in our room we found the sheets worn through, an awful smell of mold, and one of the biggest spiders i have ever seen. Needless to say we woke early in the morning to make our stay as short as possible. We stay in hotels for business every night for the last 8 months and i have never encountered such a horrible hotel with staff that is so unwilling to help. I would NEVER suggest this hotel to anyone regardless of budget there are nicer hotels for the same price if not cheaper in the area.

It was good, but the wireless internet connection was not too great though. It had easy access to the school.

The staff was unwilling and unable to clear a plugged toilet that was in that condition when we arrived. No solution was offered other than living with the unusable restroom.

When we arrived at our room, the toilet would not flush and it was full. The front desk staff would not fix the problem, nor move us to another room. We were told that the maintenance staff had gone home for the day. The manager was unavailable. I requested a plunger and I fixed the problem myself.

It was located within walking distance of several restaurants. My room was clean and comfortable. The staff was friendly and efficient. I highly recommend it.

This hotel made me feel relaxed: The atmosphere was quiet and friendly.