Econo Lodge Berea Hotel - Page 1

Our reservations were incorrect. We did not have the correct number of rooms nor did they have the non smoking rooms we had requested available. At first the management was also reluctant to provide the discount that had been advertised as available to parents of graduating seniors but after much complaint they finally grudgingly complied. The management did not seem to care that the reservations were incorrect and that we were dissatisfied. In addition, in one of the rooms our party stayed in the mattress had a large stain and dirty towels in one bathroom. In another room we occupied the trash had not been emptied and the room and its contents smelt so strongly of smoke we were forced to purchase air fresheners and additional towels at the local Wal-Mart as well as keeping the door open as much as possible to air the place out. In other room, the sheets had not been properly laundered.

I have nothing against the hotel--it's Econo Lodge, so what can you expect. It was clean and they are nice--that's good enough for me.