Ideally positioned amongst magnificent park surroundings the Duxton Hotel Auckland is near a magnificent park in central Auckland. With i... more » Orbitz
Ideally positioned amongst magnificent park surroundings the Duxton Hotel Auckland is near a magnificent park in central Auckland. With its central location close to the main business district the hotel is also ideally located within strolling distance to the major shopping and entertainment areas.
Orbitz
33 year old with a luxury budget, traveling for leisure
We could have overlooked the dated interiors, leaking and free-standing "air conditioning" units in each room, if it hadn't been for the appalling customer service.
We had everything from rude and disinterested to (more common) ignorance and confusion. Check in was a mix up, our room wasn't ready in time for 2 pm check in (and it was difficult to even get a drink while we waited!), sugar in the salt shaker for our room service breakfast, half room service desert menu was not available and they couldn't even offer more than one bowl of ice cream in place!
I could go on but I want to forget the whole thing. We were thoroughly disappointed.
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