Drury Inn and Suites Birmingham Southwest Hotel - Page 1

THe hotel was clean and the employees were wonderful. The breakfast was prepared by a great group of ladies and was not just a bagel and donuts. WE had eggs, sausage, biscuits, juice, and other drinks. I was very pleased with everything there. My 16 year old daughter left her bag and they shipped it to me with no questions asked. THe beds were very comfortable. Probably the best that I have ever stayed at and I usually stay at 5 or 6 a summer.

My room was on the first floor next to the swimming pool. Unsupervised children had fun until mid-night. I didn't! The hall stayed wet all morning and evening. The room was dirty with few towels or hangers and everything I needed was either missing or broken - example, the desk lamp. Repeated calls to the manager or housekeeping went unanswered. The desk clerks were overworked and rude. I was pleased with a week stay in 2005 so I think maybe the hotel has seen its better days. A real flea bag!

The location is great and it has a very helpful staff.

We really liked the room and the size of the bathroom. We were pleased to have internet service. My son loved the pool.

It is an upscale hotel for a great price. People were trying to get into the room during the day. The cleaning service knocked on the door for a long time, the latch was secured and I was sleeping and they awoke me twice.