Doubletree Hotel Crystal City

Arlington VA Doubletree Hotel Skydome lounge. Service at the hotel and restaurants was excellent but the management of the Skydome is extremely negligent. While the view is great, Smokers are allowed to drop their ashes on the carpet at will; despite is being a fire hazard in a room with only one elevator exit with limited access. Smokers are also allowed to dance with their cigarettes threatening to burn or damage the clothing of other dancers. I pointed this out to management which took no action so I had to leave for common sense sake. One last point: if your dining in the lounge lasts past 9pm on a Friday or Saturday, $10 per person is automatically added to your bill.

Arlington, VA is amazing! I love this place. My girlfriends and I took a vacation to visit Washington D.C. and we stayed at this hotel. It is really close to almost every monument in Washington D.C. Like the Pentagon, the Capitol, the White House, etc. The Arlington National Cemetery was quite a sight to see! Back to the hotel: the accommodations are really nice, and spacious with free internet access! They have a great fitness center, very cozy, where we worked out for an hour or so...I thought that their indoor heated pool was really cool, as pools usually are outdoors. It was relaxing to take a dip in the night. The staff was friendly; in check-in and checking-out. Big attraction: They have 2 on-site restaurants on the top floors, Windows Over Washington, and the Skydome Lounge. Very upscale dining and an amazing view as you overlook Washington D.C. area. I would love to stay here again sometime!

This hotel was wonderful. I came with my husband to visit Washington D.C. and it is so close to everything. The rooms were clean and comfortable, and the bathrooms were huge, we even got one with a Jacuzzi tub. We made reservations for dinner at the restaurant which overlooked DC. The food and service were both great but the view was definitely what made the restaurant worth going to. I know they also have a revolving lounge which is supposed to have even better views but we didn't get a chance to see it. The only negative thing I can think of was the size of the escalators to get to the lobby. They were a little narrow and made it a tight squeeze with our luggage, but that was only a few seconds of an overall great stay.

The hotel does not have any idea what customer service is! We made reservations at the Sky Dome lounge and due to a family emergency we had to cancel. It was just a horrible experience! First of all nobody picks the phone and when you do get someone they put you on hold for hours! When I asked to talk to the MOD I was just bounced around the whole hotel and even then the MOD did not come on the line! I have yet to get my refund for my cancellation! The person who I talked to did not even bother to call back even though I left several messages. I had to call for the 6th or 7th time!!

The room was comfortable for sleeping. The location was good for getting into DC. But the room service was not picked up for two days until called and the bathroom leaked from the shower above.