The Doubletree Guest Suites Fort Shelby/Detroit Downtown hotel is Downtown Detroit's newest hotel, reopening after a $90 million... more »
The Doubletree Guest Suites Fort Shelby/Detroit Downtown hotel is Downtown Detroit's newest hotel, reopening after a $90 million restoration of the Historic Pick-Fort Shelby Hotel. Offering spacious two-room suites in beautifully restored surroundings, Doubletree offers the largest guestrooms in Detroit. Located in the heart of Downtown Detroit and offering a complimentary shuttle to Greektown, all three Detroit Casinos, Comerica Park and Ford Field. These beautiful guest suites include complimentary wired and wireless internet access. Located 25 minutes from Detroit Metropolitan Wayne County Airport (DTW) and just three blocks off the M10/Lodge Freeway, our fully modern downtown Detroit hotel sits blocks from the COBO Center meeting and convention center, Joe Louis Arena, the Theodore Levin U.S. Court House, the McNamara Federal Building and Detroit's business and financial district. Our full-service, all-suite hotel is only a block from the Detroit People Mover Fort/Cass Station and offers complimentary shuttle service within a 3-mile radius. Valet parking available.Our guests will enjoy the best hotel experience in downtown Detroit, with complete on-site food and beverage services including: In Room Dining - 24-hour service, Finn & Porter Round Bar - enjoy great burgers, salads, innovative cocktails and fine wine, Sushi Bar - Located in the Round Bar, our sushi chefs prepare the freshest seafood, flown in from Hawaii every other day, Bear Claw Coffee - a contemporary coffee cafe pouring gourmet coffee, offering delicious pastries & sandwiches and complimentary WiFi, Finn & Porter Restaurant - serving the freshest seafood, sushi and prime steaks with a contemporary twist in a casually elegant atmosphere.Our guest accommodations are unparalleled in the city of Detroit, with large two-room suites throughout. All of our 203 tastefully decorated guest suites include luxurious Sweet Dreams beds, two 32-inch LCD HDTV's, ergonomic workspaces with desk level connectivity and wired/wireless high-speed Internet access. For your convenience, complimentary wireless HSIA is available in the lobby and coffee shop. Other hotel amenities include a Gift Shop & News Stand and a PrecorŪ-equipped Fitness Center so you can maintain your regimen while on the road.As a member of the International Association of Conference Centers, our cutting edge executive meeting center features 21,000 square feet of meeting space with two ballrooms and 14 breakout rooms. As the Detroit area's only IACC certified Residential Conference Center, our all-suite hotel complements our meeting space and is ideal for training classes, business meetings, conferences, seminars and corporate or social gatherings. The Doubletree Guest Suites Fort Shelby provides the utmost in service and facilities in a premier downtown location. When business is over, hop a shuttle to one of many Detroit area attractions including Greektown, Comerica Park, Ford Field, Fox Theater, Fisher Theater or one of Detroit's three world-class casinos.Originally opened in 1917, the hotel represented the exuberance and growth of early 20th century Detroit. It quickly became one of Detroit's top luxury hotels and was expanded in 1927 with the addition of a 22-story tower designed by famed Detroit architect Albert Kahn in the Beaux-Arts style. Named after a revolutionary war era fort that was located near the site, the Fort Shelby was added to the National Register of Historic Places in 1983. After being out of service for decades, the building has undergone a painstaking restoration to once again stand as the premier downtown hotel.On your next visit to Detroit, our professional and courteous hotel staff looks forward to welcoming you with our signature warm chocolate chip cookie at check-in.
Hilton
I have never written a bad review for any hotel out of all of my travel experiences. However, this hotel definately tested me and I felt the need to write this review to warn people of this very poorly managed location. First of all, good luck getting any answers over the phone before you arrive. Calls go unanswered and when you can get a person on the phone, they have no knowledge and are No Help at all and will not go out of their way to find help. Upon check in, on a weekend of an international event in Detroit, the front desk made everyone wait until their 3pm check in time. People were standing in the lobby for over 30 minutes and were lining up out the door! Their restaurant did not open until 6pm and reservations were not accepted because they were already full. So we ate at the bar, and the food was good but very pricey. Our bartender had to leave to work a wedding and asked us upon delivering our food if we could clear our bill ASAP. We did, unfortunately, we were ignored by the replacement bartender and received no further service, so we left after 20 minutes of waiting for a night cap. The hotel is very nice and so was the room. However, the employees in all areas were just plain lazy and did not want to help at all, even when asked. We asked for a late checkout (3pm), which was automatic for all people staying that night, for the international event taking place. Unfortunately, we were locked out of our room when we returned from the event. I had to go to the front desk and ask to get back in our room, after being interrogated about why I needed the late checkout! Needless to say, at this point, I was pretty well fed up and not happy with this hotel. They had a major event in town that weekend and this hotel had no clue and was far from prepared. They were sending people off the street up to vending machines inside the hotel because they do not have a gift shop. Security came to mind, of course. I have more issues that I could write. Now does this sound like a place you would like to spend your money at for a stay?? Doubletree/Hilton Hotels are recognized for preeminent hospitality - sorry, but my experience was far lower than I have ever experienced.
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