This hotel is very over priced and the service is awful!
It was our wedding night and we kind of expected it to be perfect considering what we had heard about this hotel. We checked in and they said we were upgraded to a suite with a bay view and balcony. We originally booked a JR Suite with an ocean view with balcony!
When we got to our room we pulled back the drapes and to our surprise the "bay view" was the view of the parking lot! We could literally have conversations with the valet parking gentlemen. We called the front desk and asked if they had anything with an ocean view even if it was just a standard room and they did not. It was parking lot or nothing because they were booked!
They did NOTHING to compensate us and were rude about it. Later that day we went down stairs to have lunch and after waiting 15 mins after first sitting my husband had to go get us a waiter! On top of it all they promised us a refrigerator for my flowers and they never sent it up. We later called to manager to let him know we were disappointed and it was our wedding night and he said, "I don't know what to tell ya." Well, enough said, we will never go back!