Disney's Yacht Club Resort

The staff seemed to have very little knowledge of the services that the Disney Resorts Offered. We were given multiple directions and times for using the Disney Magic Bus for departure - very frustrating. The concierge didn't know what time the park closed that day.

The room could have been cleaner. We found cheerios on the floor and bottles under bed & in drawers. Two of the main light bulbs did not work on our arrival and were not fixed during our four day stay. The toiletries were not replaced when they were empty.

The hotel doesn't have Wi-Fi access in the rooms. Why would anyone ever want to stay here for business travel?

I would not recommend this hotel.

I loved the location in proximity to the theme parks. The staff was exceptional. The hotel itself made the trip unbelievable.

It was near Disney, I could travel there by boat or car or trolley. There were lots of nearby activities. It had beautiful rooms, pools, courteous help but the food was not the best and it was very high priced. I liked the clean rooms and the nice maid service. I appreciated the comfortable beds, the hot shower and I had a wonderful stay.

This hotel made me feel content: It was a very comfortable room, with a nice TV and remote and we had three beds as there were five of us. We were visiting Disney mostly. But the lawns were green, the pool was refreshing, the front desk was pleasant. I use a motorize scooter to get around and the handicapped usage was very easy to use and comfortable.