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4.0/10
Mediocre
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Disney lost its magic
Posted December 24, 2007
by MaryJay2007,
1 reviews
35 year old woman with a moderate budget, traveling for leisure
I last stayed at a Disney resort 10 years ago and I am shocked to see how it has changed for the worse. I found on this visit trash in the room from the previous guest and the towels were dirty. Internet access was an additional $10/day. The bed was extremely small and uncomfortable. The pullout couch was hard as a rock. Throughout the complex I could see spiderwebs, trash, broken sconces, scratched doors, dead bugs in the hallway for three days... Even the children noticed that it did not feel like Disney. The food court was dirty and the food was overpriced. The restaurant on the other hand was very good, pricey but worth the money. Most of the Disney employees were grouchy and seemed unhappy to be there. Their rhetorical "Have a Magical Day" answer to everything seemed forced at best, almost cynical. Some employees did not even bother to acknowledge the customers. My next time in Orlando will be spend in a non-Disney resort.
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