1st Disney vacation. 10 people total over 8,000 spent 3 rooms. We checked in and found out we were in the 80's building way away. We have small kids wanted to be closer to big pool. We called and they said they could move us closer, which was great. Told us to pack up and leave luggage inside locked room and they would move to next room. Well 9:15 they moved our luggage. Went to park and got back to our new room. Well my laptop bag was missing. New laptop, ipod, dvd's phone chargers,ect.. All in bag. They said there was no manager to talk too didn’t have one. I spent my first 2 days in a small office on their comp changing my passwords ect. Ruined all of 3 family's 1st Disney vacation. The baggage company bags-n-cars will not take care of this problem. Would not return calls or respond to emails. They bags-n-cars( employee) had custody of my property and lost it. They should be held responsible. I’m letting everyone one know. Watch your property in Disney. It will get stolen, and blow you off like not their problem.