My son and I were traveling through Northern CA on 7/4/07 and needed a place to spend the night. We located this Days Inn and called to reserve a room.

Upon arriving, the desk clerk knew nothing of our reservation, but we ended up with a room after some discussion. Then he sent us to the wrong side of the hotel for our room.

The room was somewhat dingy and needed some repair and updating. But it was only for one night, so we headed off to bed.

The next morning we ate at the less than stellar breakfast that came with the room. It lacked much in the way of variety and the food was stale.

We checked out and went on our way.

Three days later I went online to check our credit card account and found two charges for the hotel. One was the room at the agreed upon rate, the other was for 30.00.

I called the motel to ask about the 30 dollar charge. The clerk said "you stole one of the blankets and now you will pay for it." I firmly told them that one of the beds was lacking a blanket when we went to bed, and that we didn't see it as an issue that night for we were tired, and the room was warm enough that we didn't need the blanket. And I can assure you that we did not steal anything from that room, and if we were inclined to steal from hotels or motels, it would not be any of the sorry furnishings we saw in that Days Inn.

They said "your word against ours." The charge was left in place. They did not make any attempt to call me about this charge - they just made the charge and probably hoped that I would not notice the charge on my statement.

At this point I have made 5 calls to them and finally was able to reach a manager who was almost as useless as the desk clerks. I have spent 1.5 hours on the phone over two days and as of right now, the charge is still there.