I booked my 5 night stay at this hotel because I had to take my 2 year old daughter to the Mayo Clinic. Upon arrival, I was shocked to discover that the rooms did not have a micro/fridge as posted on their website. I immediately went to the front desk and was told that not only did they not have any micro's/fridges in their rooms, but none to share in the lobby area etc. This posed a huge problem for me as my daughter has meds that need to be refrigerated etc. I said that I needed to cancel my reservation and was told that it was non refundable because I booked it on the days inn website. To add insult to injury, this honestly was the poorest hotel I've ever stayed at...I can't believe Days Inn would out their sign on something so disgraceful. Their website says "newly renovated in 2007"...our rooms renovation included a new sink in the bathroom - that was it. Also, the heat was stuck in the "on" position, so we had the run the 20 year old window air conditioner to keep it comfortable. The beds had a huge sag in the middle, only one ice machine for the entire hotel, no vent in the bathroom to get rid of the steam, the toilet was pushed so tightly against the wall that you literally had to turn almost sideways to use it, and the rooms themselves were smaller than anything I've ever seen before. I talked to several people at the mayo clinic about my experience and was told that they don't ever recommend going there because of the problems people have. At the end of the day, I paid $385 to be irritated and upset, and ultimately ended up moving to the Ramada, which, I would highly recommend to anyone.