Days Inn Oceanfront Ocean City Motel - Page 1

The only thing nice about this hotel is the location, and the size of some of the balconies. The staff was incompetent, unhelpful and most of them unfriendly. We arrived at the hotel on Monday. Tuesday morning we were told we had to move, because there was a plumbing problem in what was to have been our original room , however we should have been informed of this when we arrived , not after we disinfected our room, unpacked and got setteled in. This caused us to get to the beach five hours later then we had planned. The room they moved us to smelled strong of urine, we had to wait 30 minutes for someone to clean it, when he left it still smelled and we saw urine stains on the toilet. After waiting another 30-40 minutes for someone to retrn I went into the utility room, got the chemicals and cleaned the bathroom myself. It was a nigntmare. We got there on a Monday all this occured on Tuesday. Tuesday night after getting back late from the beach only one could shower because the tub was glogged. We had to wait for someone to come and unclog the tub. This delayed our day even further, and some of us had to wash at the sink. When we left Wednesday morning for the beach we asked to have the room cleaned, mainly because when we arrived Tuesday the sheets did not look fresh, and the tile floors did not look clean. When we returned from the beach Wednesday it smelled of body odor the sheets had not been changed. On Tuesday when we were put out, in our haste we forgot our freezer packs, they kept telling us they would get them, they never did, we had to go to the room ourselves on Thursday the day we were leaving and ask the other quest if we could get them. The assistant manager had a nerve to get snappy with us when we complained of these situations. They did give us a free night and dinner vouchers, however the room smelled , it was not clean, and they could never repay us for the horrible time we had and the vacation time we lost waiting for the staff to see about our needs. This was one of the worst stays in O.C. M.D. in all of the twenty years I've been coming. Very dissapointed.

Happy Vacationing! Be careful at this hotel! You have to be informed and know what to ask for! and you may want to research best rates, and call several times until you get one of the parttime younger staff who are apt to be honest and friendlier to make a reservation!

Why all this effort?

As long time vacationers in OC who have stayed at a broad variety of OC hotels, there are a couple great perks at this hotel....We go the the two big annual car shows they have at OC every year. We tow a huge enclosed trailer with a show car and a large truck. This particular Days Inn has its own viewable huge parking lot right across from the hotel itself. So there is ample safe parking for a large truck/trailer. That is a rare commodity during these car shows with 3,000+ car entries.

There are also just a FEW fairly distinctive ample oceanfront studio suites. You must clarify and request these few rooms and verbally confirm several times to ensure you get one of these studios. Gorgeous stunning view from an Oceanfront room that has sliding glass doors from end to end so the view is amazing! Right on the boardwalk..couldnt be a better location is you want to be in the thick of things right on the boardwalk.

The room itself is quite large and rather nice for a 2-star Days Inn. Hardwood floors as you open into a full size kitchen/dining room Full size frig, sink,microwave,coffemaker just no oven. Dining table is a standard round dark wood table that could comfortably seat 6 and roomy enough for 8.

Extends into a a large sitting area, with a TV, sleeper sofabed divided partially by a large entertainment center into the large bedroom with two doublebeds.

The room isnt walled but with the lengthy entertainment center dividing the room its gives a sense of privacy to guest in the beds, and sleeper sofa.

The bathroom is contemporary large full bath. One nice convenient feature in the hallway outside the bathroom is a second sink with marble top,storage cabinets and large mirror.

Ideal if you have several guests needing mirror time!

We usually make our reservations way in advance, usually we book our rooms while we are vacationing there for the next year!

If you are booking a room by phone, it is worth inquiring several times until you get a friendly staff member! I recommend calling the hotel directly and mention you have previously been a guest and got *$$* a certain rate. All the websites list the best seasonal rate available.

Longtime management is definetely the worst! Been there as long as I know of and always rude and impatient and quotes high rates. They have been known to take a hurried reservation with errors that they wont attempt to correct or give a smaller size dumpy room at full studio rates!

One year we had reserved three rooms almost a year in advance and the rates and rooms were not at all what we reserved!! It was a huge struggle to finally work everything out.

Two years ago making a phone reservation I was quoted three different things in a matter of two days.

I was told by one rude staff there were no rooms available...

later told only streetside smaller rooms were available for insanely high rate...

Finally, next day was able to confirm a reservation for one of "special studios" for an amazing rate!!

So if you want a great location, killer view, contemporary ample room...and you...

do your homework in advance of best seasonal rates available...

Inquiring until you can confirm exactly what you want..

verbally have detailed room description confirmed...

request several extra room keys when checking in (to avoid having to request more key cards that easily get demagnatized)

once you check in avoid staff and front desk and just enjoy your gorgeous oceanfront view!

P.S....the maids are usually very helpful and efficient when we tip them just an extra 5-10 dollars just once on the first day. An extra tip we do, but not necessary.

There is a modest restaurant on the premises open in season... affordable and convenient...fairly decent diner dishes...staff there are usually pleasant.

Have a joyful, peaceful and memorable vacation!

I love staying at the Days Inn hotel. I stay there once a year. The hospitality is excellent. The location is wonderful, right on the Boardwalk.

The location is very nice, right on the beach and very close to the main boardwalk. The parking arrangements could be improved.

This hotel made me feel comfortable: The furniture is very accommodating. Also, the staff is very friendly and they makes me feel comfortable.

This was one of the worst hotels that I have ever vacationed at. My boyfriend and I checked in to a room that was not what was expected (per the pictures and brochures). The pictures show are mostly of the newly remodled rooms. Apparently we got on of the rooms that hasn't been worked on in years. The room smelled very very musty. We had to clean the air conditioner filter ourselves and went to the store just to buy disinfectant wipesjust to get some of the smell out of the room. The front door did not open unless you slammed all of your body weight against it, and that's only if our key card worked. The closet door and bathroom door did not close, no fan in the bathroom, carpet and curtains were very dirty. The only things that seemed to work properly in the room were the t.v. and the safe. The front desk was very rude and unhelpful, especially when one of our key cards had to be reset. Most of the cleaning staff was very rude and loud in the mornings way before checkout/cleaning time. The only upside to this whole trip was the fact that we were right on the beach. When we left this hotel we decided we would never stay there again...but to top it all off, I rec'd my credit card statement and not only did they charge me for our full week, they charged me for it 2 more times!!!! When I called the manager to question this and have this corrected he told me that it could not be refunded and that I would have to have MY credit card company contact him to have them "authorize" refunding the 2 extra charges, even though they charged me 2 times the day we checked out and a week later. After contacting my credit card company they informed me the only way for this to be refunded (other than filing a bunch of papers with my credit card holder) was to contact the manager of Days Inn again. This I did with little success, as each time I called Days Inn he was "in hiding" and had others give me messages. After much time and effort trying to get my money back, I have to go through the 8 week process of having my credit card company dispute these charges. Even though these were obvious errors on their part they claim they are not able to refund these monies and they need to go through my card company.

Bottom line, if you can get past all the rudeness and uncleanliness and decide to stay at Days Inn, please be sure you PAY WITH CASH!!!