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Days Inn Oceanfront

2 Stars
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Days Inn Oceanfront photo

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2210 Baltimore Ave, 23rd Street & Boardwalk   [edit info]
Ocean City, MD 21842, United States +1 800 926 1122 www.daysinn.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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New for the 2008 season! * Newly renovated oceanfront rooms * Wireless internet access in all oceanfront rooms Located on Ocean City's mo... more »
 
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Hotel Review

1 of 39 reviews
 
Very bad visit – Posted Sep 05, 2007
by Acouplevacationers  (1 reviews)
   
         
Mediocre
28 year old with a moderate budget, traveling for leisure

This was one of the worst hotels that I have ever vacationed at. My boyfriend and I checked in to a room that was not what was expected (per the pictures and brochures). The pictures show are mostly of the newly remodled rooms. Apparently we got on of the rooms that hasn't been worked on in years. The room smelled very very musty. We had to clean the air conditioner filter ourselves and went to the store just to buy disinfectant wipesjust to get some of the smell out of the room. The front door did not open unless you slammed all of your body weight against it, and that's only if our key card worked. The closet door and bathroom door did not close, no fan in the bathroom, carpet and curtains were very dirty. The only things that seemed to work properly in the room were the t.v. and the safe. The front desk was very rude and unhelpful, especially when one of our key cards had to be reset. Most of the cleaning staff was very rude and loud in the mornings way before checkout/cleaning time. The only upside to this whole trip was the fact that we were right on the beach. When we left this hotel we decided we would never stay there again...but to top it all off, I rec'd my credit card statement and not only did they charge me for our full week, they charged me for it 2 more times!!!! When I called the manager to question this and have this corrected he told me that it could not be refunded and that I would have to have MY credit card company contact him to have them "authorize" refunding the 2 extra charges, even though they charged me 2 times the day we checked out and a week later. After contacting my credit card company they informed me the only way for this to be refunded (other than filing a bunch of papers with my credit card holder) was to contact the manager of Days Inn again. This I did with little success, as each time I called Days Inn he was "in hiding" and had others give me messages. After much time and effort trying to get my money back, I have to go through the 8 week process of having my credit card company dispute these charges. Even though these were obvious errors on their part they claim they are not able to refund these monies and they need to go through my card company.

Bottom line, if you can get past all the rudeness and uncleanliness and decide to stay at Days Inn, please be sure you PAY WITH CASH!!!

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