Days Inn Ocean Shores Hotel - Page 1

Nice Hotel. Nice clean rooms, nice friendly staff. Heated indoor pool (nice on cool evenings) Breakfast - (could vary menu) Stayed for a full week and had the same thing every day.

This was the worst experience I have ever had in 30 years of traveling. When we checked in, we found sand in our bed. The next morning we told the front desk employee and he told us the sheets would be cleaned. Later that day we returned to find slightly less sand in the bed (it appeared they just shook the sheets off a little) and saw that some of our food had been eaten. I complained to the manager who replaced the sheets, and then he called the housekeeper and the said he did not believe me after the housekeeper told him she didn't eat it. I told him that I was checking out immediately and wanted to be reimbursed the the upcoming night's stay due to the fact they failed to clean the dirty sheets when requested and not only was our food eaten, but the manager accused me of lying about it. The manager refused to do anything for us and his wife began to laugh at me when I brought up the food incident. We ended up calling the corporate office who assured us they would resolve the issue. The manager has the worst customer service I have ever experienced and treated me worse than I ever imagined someone in the customer service industry would do. This guy actually had the nerve to call me a liar and his wife/co-owner laughed at me.

The advertisement stated that the beach was within a five-minute walk. It was not. The hotel room was just fine for the price. It was very quiet, which we like. I probably would stay at a hotel much closer to the beach if we went again.

It was okay.