Days Inn Mason Motel - Page 1

This hotel was dirty! There was mold in the bathtub and all over thoe shower curtain. The tub was not cleaned because it still had hair in the drain from the last person in the room. The refridgerator stank and we couldn't use it. The coffee pot was broken, but the worst part of all was the false advertising of free wireless internet and continental breakfast. The "wireless internet" was only available outside by the pool because they were using another nearby hotels server! The continential breakfast was a joke; the juice machine was broken, they were out of coffee and an hour into the breakfast advertised time, there was only cereal left. Upon checkout, I told the manager/owner about our terrible stay and I asked for a refund only to be talked to in a condesending and rude manner. The owner refused even a discounted price and I told him he was being unreasonable and was acting like an ass. He called me a "FAT BITCH"!! TRUE STORY!! THE TALK WE HAD WITH THE LOCAL POLICE CONFIRMED THAT THEY ALWAYS HAVE TROUBLE WITH HIM AND ALWAYS HAVE COMPLAINTS FROM VISITORS STAYING THERE. This man preys and robs families of their hard earned money with his dirty and falsely advertised hotel. Also according to the officer I spoke with he gets 1st timers that stay while visiting Kings Island or Cincinnatti and he doesn't care if you return or not because he always has a fresh batch of unsuspecting families! Save yourself some heartache and stay clear of this hotel!

It was a really nice stay. It was relaxing and pleasant. I would recommend it to others.

This hotel made me feel relaxed: The rooms were nice and comfortable. I had a good night's sleep.

I was very disappointed to see a $1 charge for "local phone" use, when I never used the phone, and, there was a rate-per-call notice right next to the phone. Why charge extra for a local call, when you are automatically charged for local calls on your final bill? Also, there was a room safe which I never used, yet had to pay $1.60 a day for it. Another "automatic" charge. Why not charge only if the safe was used? The hotel was convenient for me, and a fair price, but I was very unhappy with the surprise charges.

I also reported that the desk lamp was not working, my first night, but the lamp was still not working when I departed 2 days later.

The reservation was easy to make, there were no complications. Service was excellent. I will be at this one again and again, as family members live in the local area, and I am the visitor.