Days Inn Livonia Motel - Page 1

Excellent customer service and very friendly staff.

This hotel had horrible service to begin with; even the owner was completely rude and disrespectful! We got to the room and there were cigarette butts all over the floor. The deadbolt to the door was ripped off. The floor was crusty and had condom wrappers on it. The bathroom had no lock, had pubic hair in the shower, hair ALL OVER the sink. The sink, bathtub, and toilet hasn't been cleaned since 1990. Dust everywhere. The AC/Heat was not working. Light bulbs were missing from half the lights. Dead bugs all over the walls. And last, but certainly not least; the remote to the TV was missing. And when we asked for a different room (not only because the room was disgusting, but we felt unsafe without the room being secured), he said the hotel was full. Then when we asked if we could at least get a discount off the room, he said they don't offer refunds.

Everything was great except the Internet connection, which kept going down and was very weak for the entire stay.

The location was convenient and the room was clean. However, the bed was terribly hard.

It seemed to be in need of a major face lift -- things were kind of dingy and old-looking.