Desk Clerk had no customer service skills/rude. Phone didn't work and when maintenance came to fix it while we were out of the room our things were rummaged through and beverages were missing. This happened again the next morning with a "do not disturb" sign on the door! Our other room was run down and had a basketball sized hole above the toilet that leaked on bath towels when it rained. They were renovating some rooms and there were always workman and furniture and carpet on walkways so it was hard to get to and from rooms. Outside the stairwells and sidewalk were filthy. There was old rusty equiptment stacked outside one of our rooms. After having our things gone through twice in one room we switched rooms for our second night, thinking things couldn't get any worse! Well they did! Pulled back the sheets to turn in for the night and there was a URINE stain on bottom sheet (we saw the beds stripped, they put a dirty ones back on!). If we hadn't been so tired we would have checked out immediately. The same trash layed in the shrubbery and parking lot for three days and on the second night of our stay there were drunk grown men running screaming through the property til 3am. They don't want to refund the $300 that this stay definitely was not worth. DON'T DO IT!