When I checked in, it was around 1pm but did not go to my room until 10:30pm that night because I had meet up with her family for dinner a couple of hours away.
When I returned, I really wasn't surprised I got a smoking room and each morning after naming my own price, when I called to request nonsmoking I was immediately turned down.
When I checked out the bathroom and flipped down the toilet seat, there was pubic hair and dried urine on the toilet seat, and the inside toilet bowl still had fecal material caked on the bottom of the bowl. I called the front desk about 10:40pm to voice my concerns and I was thoroughly "shocked" about the response I received from the lady at the front desk. She said house keeping would be in in the morning, and she could not leave the front desk, and she had customers, and to call back in 20 minutes and "maybe" the night manager could help. So, I did wait the 20 minutes she spoke of, and I presented my concerns about the toilet to Night Manager, and again I heard housekeeping would be in in the morning, and told me he could not leave the front desk because he was by himself, and that is when I had to be stern about the toilet because I was not going to use it and what does he recommend I do, and that is when I finally heard what I needed to hear, he would be up to my room to clean it.
The next morning housekeeping came to my door, and I had just awaken up due to the time change, and asked if they could come back in about a couple of hours. Actually, it was an hour and half when I was ready to have housekeeping to come. So when I left to Ft. Campbell, I went to the front desk to inform them the room was ready to be cleaned. And then I was informed, if they skip my room for any reason it would not be cleaned and that is when I had to insist this room gets cleaned due to what I found on the toilet the night before and when I returned to my room that evening it was done.