Days Inn Chesterfield Towne Center Mall Hotel - Page 1

I have to admit that they are remodeling. We stayed on the 4th floor, in a room that has not been remodeled. We were greeted by the terrible odor of stale cigarettes, although this is a non-smoking hotel - that is how badly the place smells. The beds are like plywood on some springs. The sheets were stained, and the overall feel was dirty. Our bathtub / shower had a hole in the bottom, so water ran out under the bathtub. I can only imagine what is under there and where the water went. Other people in our group complained of pubic hair in the bathtub, and another about piles of hair in the corner of the bathroom. All in all, I fault Days Inn for even having this place open, and I will never stay in a Days Inn again.

The staff is wonderful, the rooms are very nice and the continental breakfast is wonderful. I really enjoy my stay ever time I stay there.

The location was great. The front desk service was great and the room was nicer than expected.

This hotel made me feel content: The staff was polite.

The rooms were not very clean. The sheets were extremely thin and had holes. The room was missing the coffee and conditioner, and I had to wait for towels. It was way too much money for the poor conditions.

I was told that although there was no pool on site, we would have access to a health club a quarter mile away. That was not true, there was no access at all. We booked eight rooms there for a family event and were greatly disappointed.