Days Inn Casa Grande Hotel - Page 1

I couldn't believe how horrible the customer service was!!! I called to get directions to the room and it took about an hour of continous calling before anybody would answer the phone. I had to call a different hotel to get the directions. When a staff member did finally answer he was very rude to me and showed me disrespect and awful customer service. When I called the next day to talk to a manager about his staff member he called me a LIAR and was even worse than the staff member!!!! I have never been treated worse. I would not even recommend this hotel a person I disliked the most!

We stayed at a Days Inn in Fort Stockton, TX & liked that one, so we thought this might be similar. We couldn't have been more wrong.

First of all, the kid at the front desk didn't look like he was of legal age to work, nor could he concentrate on what I was saying because he was too busy peering over my shoulder to watch a Chevy Chase movie playing in the lobby.

Besides that, the room was not nearly as nice as the Days Inn in Fort Stockton, TX however, it was slightly better than the Motel 6 that was down the street. You're not missing much if you decide not to stay in Casa Grande, AZ.

A better choice would be Tucson, AZ. You may have to pay a bit more, but it would certainly be worth it.

Was surprized by the lack of professionalism and the negativity was apparent!

Worst donuts i've ever had, actually, can't say much at all for their 'continental breakfast'.

This hotel made me feel relaxed: It was very easy to be left alone when returning to the hotel room after a long day at a rabbit show.