Days Inn Brookville Hotel

This hotel was so bad.... This hotel was terrible! Check-in time is at 3:00 pm, which is late to start, but when we tried to check in at 4:30 pm, our room had not been cleaned. When you check-in to the hotel, they expect you to get back into your car and drive around to your room, then walk up two or three flights of stairs. (This was very frustrating, as I got all of my luggage out of the car and my 2 year old, then had to turn around get back in the car, rebuckle my son into the car seat, drive around the hotel, and then WALK up two flights of stairs to a DIRTY room.) One of the reasons we chose the Days Inn was that it had a pool, however, the hours turned out to be only from noon to 8, which wasn't going to benefit my family at all. Here is the true kicker though - when I went to complain about the room, the front desk attendant told me that the manager doesn't work weekends and the owner was out of town and that she couldn't contact either of them. (And I thought that is why people had cell phones!) Apparently this hotel doesn't have any management on weekends, as the front desk attendant couldn't compensate me in any way, and was rude. Needless to say, we didn't stay there.

The stay was nice. There was a King's restaurant right next door that was open 24 hours right next door, where I could walk to whenever I got hungry.

The hotel ownership seemed hostile (e.g., communications about stolen items or an unauthorized pet in the room were unnecessarily unfriendly and harsh). There are likely more professional and less offensive ways to communicate the same information.

This hotel made me feel extravagent: The room had king-sized bed and three comfortable pillows. The room was larger than usual.